BNY Mellon Benefits Guide
MetLife Dental Options
The two MetLife options are Preferred Dental Program (PDP) organizations. As with the health plans, you may visit any provider you choose, but the plan will pay a greater benefit when you stay within the network. Network providers will also file your claims for you. If you use an out-of-network provider, you will have to pay out-of-pocket at the time services are received, then submit your claim for reimbursement.
Out-of-network reimbursement is based on usual, reasonable and customary (URC) charges instead of the negotiated rate used for in-network claims. If you receive care from an out-of-network dentist, you pay your share of the URC charge, plus the difference between the URC charge and your dentist's actual fee. Out-of-network usual, reasonable and customary ("URC") charges are charged at the 80th percentile which means that 80 percent of dentists in your geographic area charge that fee or less.
MetLife's negotiated fees with in-network dentists may extend to services not covered under your plan and services received after your plan maximum has been met, where permitted under state law. If you receive services from an in-network dentist that are a) not covered under the plan, or b) after you have reached the annual maximum, then you may be responsible for the in-network fee (where permitted by law). Using out-of-network dentists may result in higher out-of-pocket costs.
During Open Enrollment, if you change your MetLife option from the MetLife PDP Option 2 (with orthodontia benefits) to the MetLife PDP Option 1, any orthodontia benefits previously approved but not yet received will be forfeited, that is, not paid.
1 Family applies to the Employee + Child(ren), Employee + Spouse/Qualified Domestic Partner, and Employee + Family levels of coverage.
2 If you use an out-of-network dentist, plan payments are based on usual, reasonable and customary (URC) charges.
3 The plan pays this percentage after you meet the annual deductible.
4 Orthodontia is eligible on a monthly basis only. So if treatment continues into the next plan year, you must elect the plan with the orthodontia coverage to continue to be reimbursed. Charges for services not yet rendered are not allowed. Upfront reimbursement for the entire procedure is prohibited unless treatment is complete and braces have been removed. You must remain covered under this plan to receive continued reimbursement for orthodontic services.
Age, frequency limitations or exclusions may apply to certain services. For specific details, please contact MetLife directly.